Joan Lynn is the Documentation and Knowledge Manager for Teamplate Inc., which develops the platform for rapid business process automation in Microsoft environments. Prior to joining Teamplate, Joan spent over ten years in the role of corporate educator and documentation specialist creating, producing and delivering customized training solutions to national and multi-national organizations including the analysis and design of Knowledge Management systems and business process.
Today's economy requires that businesses take a pragmatic approach to
managing productivity and costs. The mandate is to optimize efficient
processes throughout the organization. In the ongoing search to improve IT
productivity, many companies are looking at business process management (BPM)
as a means to increase productivity and extend system functionality without
requiring rewrites of corporate policies and procedures.
The BPM/BPA Advantages
BPM details how a business operates by analyzing the roles of personnel,
areas of business, and processes. Business process automation (BPA) goes one
step further by automating various aspects of those roles, areas, and
processes to ensure consistent and repeatable performance.
An important side benefit of BPA comes from capturing and preserving the
business function knowledge of key individuals. This repository of business
k... (more)
Joan Lynn is the Documentation and Knowledge Manager for Teamplate Inc., which develops the platform for rapid business process automation in Microsoft environments.
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